Privacy Policy

Information we collect

• Messenger conversations. When you message our Facebook Page, we receive the messages you send (text and images, such as payment screenshots) and a Facebook Page-Scoped ID that identifies you to our Page. We may also retrieve your public Facebook name and profile photo to help our team assist you.
• Contact & inquiry details. Information you choose to share — name, phone number, email, company, shipping address — and the products you ask about.
• Order & payment information. Items, quantities, quotations, and proof-of-payment details you send so we can process and confirm orders.
• Catalog access. If you unlock full pricing/specs on the website, the email (and optional name/phone/company) you provide, plus basic campaign info (e.g. the ad source that referred you).

How we use it

• Answer your inquiries about products, pricing, stock, and availability.
• Prepare quotations and process and confirm your orders and payments.
• Follow up with you about your inquiry or order through Messenger or your contact details.
• Operate and improve our catalog and customer service.

We use an automated assistant (chatbot) and human agents to respond to messages. We do not sell your personal information.

How we share it

We share information only with service providers that help us operate, such as Facebook (Meta) for Messenger, Google (for our team’s spreadsheets and storage), and our AI assistant provider to generate replies. These providers process data on our behalf. We may disclose information if required by law.

Data retention & deletion

We keep information for as long as needed to serve you and to keep records of inquiries, orders, and payments. You may ask us to access or delete your information at any time by messaging our Facebook Page or emailing us at the address below, and we will remove it unless we are required to keep it for legal or accounting reasons.

Contact us

Fourleaf Marketing
Email: support@maltixtech.xyz
Facebook: m.me/4leafmarketing